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Häufige Fragen


Wir möchten es Dir leichter machen. Nachstehend führen wir deshalb häufig gestellte Fragen auf. 
Vielleicht helfen Dir die Antworten ja bereits weiter? Ansonsten helfen wir Dir gerne persönlich weiter.


Kontakt aufnehmen

Häufige Fragen


Wir möchten es Dir leichter machen. Nachstehend führen wir deshalb die an uns am häufigsten gestellten Fragen auf. Vielleicht helfen Dir die Antworten ja bereits weiter? Ansonsten nimm sehr gerne mit uns Kontakt auf.

GESPRÄCH VEREINBAREN

Hier findest Du weitere Informationen zum Thema Onlineshop

How do I find the ID of my Facebook app?

To find out the ID of your Facebook app, first log in to the Facebook developer page with your account: Facebook for Developers

Then go to the "My apps" section via the navigation.

There you will now find all your apps and can see the app ID directly below the respective app name.

How can you optimise pagespeed?

One important point is to optimise the images. In addition, background tasks should always be outsourced to cronjobs.

Why Trusted Shops?

From the shop operator's point of view, we recommend membership of Trusted Shops. On the one hand, this promotes the trust of your customers in the reliability of your shop and thus increases the probability of purchase. On the secondly, the ratings can also be used later for topics such as Google Shopping and the like. Details can be found here.

All about web hosting

Why host with us?

We recommend adding our powerful & always reliable hosting option to your website or shop. We work together with competent hosting providers in Germany and enable you to book an exclusive space on our agency server.

What should be considered with Shopware hosting?

A fast online shop is not only important for the customer and the associated smooth user experience, but also for search engines such as Google.

Due to the sophisticated architecture of Shopware programming, the demands on the web server are also higher. This is why ?standard? hosting package is not sufficient in many cases. Especially for webshops with many products and a high number of user accesses.

Can I simply change hoster?

Yes, of course you can cancel your hosting at any time. We will transfer your website to your new hosting provider. Minor customisations may be lost during such a move.

What is the cause of our performance problems?

For many customers, performance problems are often due to a poor choice of server. We offer you hosting on high-performance, Shopware-compatible servers. We only use the fastest servers and only host a few customers per machine to ensure that the shops are quickly accessible even during peak loads.